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Compensation Exclusion

Please note compensation is not payable on the following:

  • Inadequately packaged items
  • Cash, bank notes, coins, currency notes, deeds and travelers cheques
  • Negotiable instruments, and securities and bearer securities
  • Bullion, precious metals, precious stones or gems jewellery, watches or antiques
  • Consequential Loss
  • Fragile Items, items containing liquids, semi Liquids, perishables or article by their nature liable for damage
  • Unlawfully posted items (Prohibited Items)
  • Where there has been neglect on the part of the sender
  • Any event following delivery
  • Any claim for loss or damage lodged more than 6 months after the item was sent.
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