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Product Categories and Features

PRODUCT

FEATURES

MAXIMUM WEIGHT

 

Letters

·         For Personal Correspondence and business communication

·         No Compensation payable

 

 

250 grams

 

Printed Matter

·         For books magazines, Newspapers and other printed materials

·         No Compensation payable

 

2kg

 

 

Packets

·         For small gifts and goods of low value

·         Requires simplified customs declaration C1

·         No compensation payable

·         Maximum dimension-combined length and girths- 900mm

Anyone dimension – 600mm

 

 

 

2kg

 

 

Parcels

·         For items over 2kg

·         Requires full customs declaration form

·         Receipt issue of acceptance

·         Maximum dimensions:

-          Combine Length and Girth = 3 meters

-          Anyone dimension – 1.05 meters

·         Compensation covers damage and loss

-          $150.00 maximum for damage

-          $150.00 maximum for total loss

 

 

 

 

30kg

 

 

Courier Service

(Express Mail Service- EMS)

·         Priority Service for documents and parcels

·         Only available to 13 destinations

·         Money back guarantee on delivery performance

·         Compensation up to $100.00  against damage or loss

·         Receipt issued on acceptance

·         Signature of recipient collected

·         Requires Customs declaration form

·         Simple consignment note

·         Track and Trace features

·         Door to Door  delivery in town area only & with customs clearance

 

 

 

 

30kg

Remember: Parcel containing items of commercial value may require an export invoice giving a clear description of the goods, quantity, value and country of origin. The sender and recipient must be identified.

     
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